Refund & Cancellation Policy – Excelbhai.in
At Excelbhai.in, we strive to provide our customers with high-quality Excel PDFs, templates, and courses that are instantly accessible after purchase. Since our products are digital downloads, we follow a clear and transparent refund and cancellation policy.
1. Digital Product Nature
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All products sold on Excelbhai.in are digital files (eBooks, Excel templates, guides, and courses).
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Once purchased, these files are delivered instantly via download links or email.
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Because of this instant access, we generally do not offer refunds after the product has been downloaded.
2. Refund Eligibility
You may request a refund only in the following cases:
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If you were charged twice for the same product due to a technical error.
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If you received a corrupt or inaccessible file and we are unable to provide a working replacement within 48 hours.
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If the product description on our website was completely misleading compared to what you received.
Note: Simply “changing your mind” or “not finding the content useful” is not considered a valid reason for a refund.
3. How to Request a Refund
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Send us an email at Excelbhai1@gmail.com within 3 days of purchase.
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Include your order ID, payment receipt, and reason for the refund request.
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Our support team will review your request and respond within 2–4 business days.
4. Cancellations
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Since our products are delivered instantly, order cancellations are not possible after payment.
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Please review the product details carefully before making a purchase.
5. Contact Us
If you have any issues with your purchase, feel free to contact us:
📧 Excelbhai1@gmail.com
We are here to help and ensure that you have a smooth learning experience with Excel.